The words “Shubhalav Healthcare”, “we,” “our” and “us” are referred to as “Shubhalav Healthcare Pvt. Ltd.” and identify personally identifiable or personal information which can be collected, how the data is used and how you choose to use the information that we use, which are described in this Policy.
Data security and Privacy
We aim to preserve your privacy. Any information you submit or any information collected by our team will only be used by authorized members. We look into all claims and similar conduct in order to prosecute and/or pursue civil actions. If you disagree with the policy and nevertheless use the website and give your personal information, we disclaim any liability.
Information Collected Automatically
While browsing our platform, we may not collect personally identifiable information such as name, email, address, or similar identifying information of visitors without your specific knowledge. However, for the purpose of continuously improving and administering the Platform, we may automatically collect the following information:
- Date and time of visit to the platform (with timezone).
- Internet Protocol (IP) address: A computer’s IP address determines its location on the Internet and allows it to communicate with other computers to send content and other information.
- The type of internet traffic associated with a particular IP address.
- The type of internet traffic associated with a particular time or event.
- The type of technology used to access the website (e.g. internet browser type and operating system type);
- Type of event;
- The location associated with the event (e.g. country of origin);
- Hostname;
- Malicious software identification; and
- Caller ID logs containing the caller’s apparent phone number. Shubhalav Healthcare uses the above information to measure visitor traffic to various sectors of the Platform, evaluate system performance, track search behavior and make the Platform more useful to our visitors.
Personal Information Collection
Whenever you want to order products or services from us, we may collect various information about you. We collect, process and store this information for order processing about future charges that may arise. Your personal data is not collected automatically. However, personal and demographic information such as (but not limited to) name, gender, age, address, phone number, email address and prescriptions must be provided when registering as a new customer or as an existing customer or use various services at Shubhalav Healthcare. You remain anonymous unless you log in with your username and password to access the site. We will store/use your information only to fulfill the purpose for which it was collected or/and as required by law.
Disclosure of information
We may share your data with third parties to help us deliver products to you, collect payments from you, analyze data and provide us with marketing or customer service assistance. While you use services at Shubhalav Healthcare, you agree to share your information with these payment service partners. Your personally identifiable information may be accessed (whenever required) by certain employees who are supposed to carry out your requested activity. Under certain circumstances, if we sell our business or part of it or buy other businesses or assets, we may have to share a database containing your personal information.
Other than the conditions mentioned in this Privacy Policy, we shall NOT share your data to third parties without obtaining your prior accord, unless, we are required to do so by the law.
Security
We take appropriate technical and security measures to prevent unauthorized or unlawful access to your data or accidental loss, destruction or damage. When we collect information through our website, we collect your personal information on a secure server which uses a firewall. Our security procedures mean that we will occasionally require proof of identity before disclosing personal information to you. You are responsible for protecting your password and computer from unauthorized access. Please note, however, that no method of transmission over the Internet, or method of electronic storage is completely secure. While we cannot guarantee its security, we strive to protect the security of your information and are constantly reviewing and improving our information security measures.
Cookies
Shubhalav Healthcare’s platform or website may use web measurement and customization technology, commonly referred to as “cookies”, to collect information about your visits to the platform or website to improve our services. These cookies do not collect personally identifiable information. Some cookies may remain on your computer for a long time unless you delete them. You can also disable cookies in your browser, but doing so may disable certain features of the Platform or Website.
Your rights
If you have concerns about your data, you have the right to request access to your personal data that we may hold or process. You have the right to ask us to correct any errors in your data at no cost. You also have the right to ask us to stop using your information for direct marketing purposes.
Note: If you have any confusion regarding any points in the privacy policy, reach us, through our contact us section. We will respond to your queries as soon as possible.
Change in Privacy Policy
At any time, with or without Shubhalav Healthcare can update or amend this privacy policy. In the event that significant changes occur in the way we handle a user’s information which can identify the user, Shubhalav Healthcare displays a notification on the website or email users about it. All information Shubhalav Healthcare has about users and their accounts are covered by the current Privacy Policy of Shubhalav Healthcare.
Minors
On the Site, we do not intentionally solicit purchases from minors, defined as those under the age of 18, and we do not knowingly collect any personal information about them. You thus attest and guarantee that you are older than 18 and that you are able to comprehend and agree to the provisions of this privacy policy.
You hereby consent to the processing of the minor’s personal data, accept and agree to be bound by this Privacy Policy, and take responsibility for his or her actions if you permit a minor to access the Site and make purchases from the Site using your account.
We will not be responsible for any unauthorized use of your account on the Site by yourself, users who act on your behalf or any unauthorized users. It is your responsibility to make your own informed decisions about the use of the Site and take necessary steps to prevent any misuse of the Site.